We use Royal Mail Tracked® for all our UK deliveries and offer two delivery options:
STANDARD DELIVERY - £4.95
Items should ordinarily arrive within 2 days from despatch (excluding Sundays) but please allow up to 5 days for delivery.
NEXT DAY DELIVERY - £8.95
We offer a next day delivery service, guaranteed to arrive the next day for orders of in-stock items placed on weekdays before 8 pm and on bank holiday Mondays before 1 pm.
Our next day service is available for orders placed on weekdays for delivery Monday to Saturday. Unfortunately, we are not able to make deliveries on Sundays or on bank holiday Mondays. We aim to cover all areas with our next day service; however, we cannot guarantee this in certain areas. These include the Isle of Man, Isle of Wight, Channel Islands, the Scottish Highlands and Islands, Dumfries and Galloway, counties north of West Lothian and Northern Ireland.
Once your order has been despatched, you will receive an email from us with your unique Royal Mail tracking link. This way you can follow the progress of your Poetry® delivery from our warehouse in Leicestershire to your front door. You can also manage your delivery with Royal Mail should you not be in. Simply enter your postcode once you opened the tracking link and you have the following options:
• Amend the delivery date
• Deliver to another address
• Choose a Safeplace
• Collect your parcel from a Post Office or delivery office
For both standard and next-day deliveries, if you are not in when we try to deliver and do not request any changes to your delivery, your postman will leave a card saying they've called, but no one was at home. It will have full details on how to either rearrange a delivery or options for you to collect from a nearby Post Office. Alternatively, they may leave the package in a 'safe place' on your property if it is deemed to be safe.
Our deliveries do not request a signature but due to the size of our parcels, they will not fit through the letterbox.
To check delivery times for international deliveries please follow this article: International Delivery.